What to Expect in the First 90 Days With a New PPC Agency

The first three months with a new PPC agency set the tone for everything. Here's what a disciplined onboarding looks like — and the timeline for real results.

man in blue denim jacket facing turned on monitor
man in blue denim jacket facing turned on monitor

Switching PPC agencies is stressful. You've been burned before, you're spending real money, and you want to know when you'll see results. The honest answer is that the first 90 days are primarily about building the foundation that makes results possible — not about overnight wins.

Here's what a disciplined onboarding process actually looks like, broken down by phase.

Days 1–14: Discovery and Audit

A good agency spends the first two weeks listening, not launching. This is where the real work begins.

During discovery, the agency should be learning how your business makes money. That means understanding your margins, your sales cycle, your average deal size, your capacity, and the competitive landscape in your market.

Simultaneously, they should be auditing your existing ad account, analytics, and conversion tracking. The goal is to identify what's working, what's broken, and where money is being wasted.

If an agency skips this step and jumps straight to campaign setup, they're going to build the same generic account that every other agency builds. Discovery is the step that separates custom strategy from template marketing.

Days 15–30: Rebuild and Relaunch

Based on the audit findings, the agency builds or restructures the account. This includes campaign architecture, keyword selection, match type strategy, negative keyword lists, ad copy, and conversion tracking validation.

This is also where GA4 and GTM get fixed. If your tracking was inflated or misconfigured, the agency should rebuild it so every future report is based on clean, validated data.

Campaigns go live toward the end of this phase with clear KPIs tied to real business outcomes — not impressions or clicks.

Days 30–60: Data Collection and First Optimizations

The first month of live data is about learning. Which keywords are driving real conversions? Which search terms need to be negated? Which campaigns are performing and which need adjusting?

During this phase, the agency should be making weekly changes: pruning search terms, adjusting bids, testing ad copy, and shifting budget toward what's working. Performance should start showing directional improvement, but dramatic results at this stage are rare — and anyone who promises them is overselling.

This is also when the real CPA picture starts to emerge. With clean tracking and a properly structured account, you'll begin to see what it actually costs to acquire a customer through paid search.

Days 60–90: Optimization and Early Scaling

By day 60, the account has enough data to start making confident optimization decisions. Winning campaigns get more budget. Underperformers get restructured or paused. New opportunities — additional keyword themes, new campaign types, or expanded geographies — start getting tested.

This is typically when you start seeing measurable improvements in the metrics that matter: cost per qualified lead, cost per acquisition, and return on ad spend. Not vanity metrics — real business outcomes you can verify in your CRM or bank account.

What You Should Be Getting Throughout

Across the entire 90-day period, a good agency should provide:

  • Weekly account activity (search term management, bid adjustments, negative keyword additions)

  • Regular reporting tied to business metrics, not just platform metrics

  • Transparent access to your ad account and analytics at all times

  • Clear communication about what they're doing, why, and what's next

If you're not getting these things, you're not getting managed — you're getting neglected.

Red Flags in the First 90 Days

  • They skipped discovery and went straight to launching ads

  • You can't access your own ad account

  • Reports focus on impressions and clicks instead of leads and revenue

  • They haven't audited or fixed your conversion tracking

  • You're not seeing weekly optimization activity in the account

  • They promise guaranteed results before collecting any data

The Bottom Line

The first 90 days with a new PPC agency aren't about magic. They're about building a disciplined foundation — clean data, proper structure, validated tracking, and weekly optimization — that makes sustainable, profitable growth possible.

If your agency treats onboarding as a strategic investment rather than a rush to launch, you're in good hands. If they skip the hard work and jump straight to spending your money, you'll be looking for another agency in six months.

by

Scott Maloley

Scott Maloley is the President and Co-founder of Digital Clicks. A veteran strategist with over 15 years of real-world experience, Scott founded one of Canada’s first dedicated SEM agencies to help operators replace digital noise with revenue-driven clarity. He operates under a singular, disciplined thesis: marketing is math, not magic.

Follow me on:

Engineered Growth Solutions

Move beyond "button-pushing" with integrated SEM, SEO, and Analytics strategies built to scale your bottom line.

Engineered Growth Solutions

Move beyond "button-pushing" with integrated SEM, SEO, and Analytics strategies built to scale your bottom line.

Join 500+ Brands Scaling with Precision since 2010

For over 15 years, we’ve helped hundreds of businesses stop guessing and start growing. Join the partners who value bottom-line results over empty metrics.

FAQ

Scott Maloley

Founder @ Digital Clicks

Speak with us

Frequently Asked Questions

What types of businesses do you work with?


We work with growth-focused ecommerce brands, automotive dealerships and dealer groups, and small to mid-sized businesses across North America. Based in London, Ontario, we help clients on both sides of the border improve paid media performance, increase search visibility, and turn more traffic into revenue.

What marketing channels do you actually manage?
Are you an ecommerce agency or a performance marketing agency?
How do you decide whether to start with Google, Meta, TikTok, or SEO?
Can you help if we are already running ads, but performance is inconsistent?
Do you focus only on traffic, or also on conversions?
How do you measure success?
Will we keep control of our accounts and data?

What does onboarding look like?


What to Expect in the First 90 Days With a New PPC Agency

The first three months with a new PPC agency set the tone for everything. Here's what a disciplined onboarding looks like — and the timeline for real results.

man in blue denim jacket facing turned on monitor
man in blue denim jacket facing turned on monitor

Switching PPC agencies is stressful. You've been burned before, you're spending real money, and you want to know when you'll see results. The honest answer is that the first 90 days are primarily about building the foundation that makes results possible — not about overnight wins.

Here's what a disciplined onboarding process actually looks like, broken down by phase.

Days 1–14: Discovery and Audit

A good agency spends the first two weeks listening, not launching. This is where the real work begins.

During discovery, the agency should be learning how your business makes money. That means understanding your margins, your sales cycle, your average deal size, your capacity, and the competitive landscape in your market.

Simultaneously, they should be auditing your existing ad account, analytics, and conversion tracking. The goal is to identify what's working, what's broken, and where money is being wasted.

If an agency skips this step and jumps straight to campaign setup, they're going to build the same generic account that every other agency builds. Discovery is the step that separates custom strategy from template marketing.

Days 15–30: Rebuild and Relaunch

Based on the audit findings, the agency builds or restructures the account. This includes campaign architecture, keyword selection, match type strategy, negative keyword lists, ad copy, and conversion tracking validation.

This is also where GA4 and GTM get fixed. If your tracking was inflated or misconfigured, the agency should rebuild it so every future report is based on clean, validated data.

Campaigns go live toward the end of this phase with clear KPIs tied to real business outcomes — not impressions or clicks.

Days 30–60: Data Collection and First Optimizations

The first month of live data is about learning. Which keywords are driving real conversions? Which search terms need to be negated? Which campaigns are performing and which need adjusting?

During this phase, the agency should be making weekly changes: pruning search terms, adjusting bids, testing ad copy, and shifting budget toward what's working. Performance should start showing directional improvement, but dramatic results at this stage are rare — and anyone who promises them is overselling.

This is also when the real CPA picture starts to emerge. With clean tracking and a properly structured account, you'll begin to see what it actually costs to acquire a customer through paid search.

Days 60–90: Optimization and Early Scaling

By day 60, the account has enough data to start making confident optimization decisions. Winning campaigns get more budget. Underperformers get restructured or paused. New opportunities — additional keyword themes, new campaign types, or expanded geographies — start getting tested.

This is typically when you start seeing measurable improvements in the metrics that matter: cost per qualified lead, cost per acquisition, and return on ad spend. Not vanity metrics — real business outcomes you can verify in your CRM or bank account.

What You Should Be Getting Throughout

Across the entire 90-day period, a good agency should provide:

  • Weekly account activity (search term management, bid adjustments, negative keyword additions)

  • Regular reporting tied to business metrics, not just platform metrics

  • Transparent access to your ad account and analytics at all times

  • Clear communication about what they're doing, why, and what's next

If you're not getting these things, you're not getting managed — you're getting neglected.

Red Flags in the First 90 Days

  • They skipped discovery and went straight to launching ads

  • You can't access your own ad account

  • Reports focus on impressions and clicks instead of leads and revenue

  • They haven't audited or fixed your conversion tracking

  • You're not seeing weekly optimization activity in the account

  • They promise guaranteed results before collecting any data

The Bottom Line

The first 90 days with a new PPC agency aren't about magic. They're about building a disciplined foundation — clean data, proper structure, validated tracking, and weekly optimization — that makes sustainable, profitable growth possible.

If your agency treats onboarding as a strategic investment rather than a rush to launch, you're in good hands. If they skip the hard work and jump straight to spending your money, you'll be looking for another agency in six months.

by

Scott Maloley

Scott Maloley is the President and Co-founder of Digital Clicks. A veteran strategist with over 15 years of real-world experience, Scott founded one of Canada’s first dedicated SEM agencies to help operators replace digital noise with revenue-driven clarity. He operates under a singular, disciplined thesis: marketing is math, not magic.

Follow me on:

Engineered Growth Solutions

Move beyond "button-pushing" with integrated SEM, SEO, and Analytics strategies built to scale your bottom line.

Engineered Growth Solutions

Move beyond "button-pushing" with integrated SEM, SEO, and Analytics strategies built to scale your bottom line.

Join 500+ Brands Scaling with Precision since 2010

For over 15 years, we’ve helped hundreds of businesses stop guessing and start growing. Join the partners who value bottom-line results over empty metrics.

FAQ

Frequently Asked Questions

What types of businesses do you work with?


We work with growth-focused ecommerce brands, automotive dealerships and dealer groups, and small to mid-sized businesses across North America. Based in London, Ontario, we help clients on both sides of the border improve paid media performance, increase search visibility, and turn more traffic into revenue.

What marketing channels do you actually manage?
Are you an ecommerce agency or a performance marketing agency?
How do you decide whether to start with Google, Meta, TikTok, or SEO?
Can you help if we are already running ads, but performance is inconsistent?
Do you focus only on traffic, or also on conversions?
How do you measure success?
Will we keep control of our accounts and data?

What does onboarding look like?


What to Expect in the First 90 Days With a New PPC Agency

The first three months with a new PPC agency set the tone for everything. Here's what a disciplined onboarding looks like — and the timeline for real results.

man in blue denim jacket facing turned on monitor
man in blue denim jacket facing turned on monitor

Switching PPC agencies is stressful. You've been burned before, you're spending real money, and you want to know when you'll see results. The honest answer is that the first 90 days are primarily about building the foundation that makes results possible — not about overnight wins.

Here's what a disciplined onboarding process actually looks like, broken down by phase.

Days 1–14: Discovery and Audit

A good agency spends the first two weeks listening, not launching. This is where the real work begins.

During discovery, the agency should be learning how your business makes money. That means understanding your margins, your sales cycle, your average deal size, your capacity, and the competitive landscape in your market.

Simultaneously, they should be auditing your existing ad account, analytics, and conversion tracking. The goal is to identify what's working, what's broken, and where money is being wasted.

If an agency skips this step and jumps straight to campaign setup, they're going to build the same generic account that every other agency builds. Discovery is the step that separates custom strategy from template marketing.

Days 15–30: Rebuild and Relaunch

Based on the audit findings, the agency builds or restructures the account. This includes campaign architecture, keyword selection, match type strategy, negative keyword lists, ad copy, and conversion tracking validation.

This is also where GA4 and GTM get fixed. If your tracking was inflated or misconfigured, the agency should rebuild it so every future report is based on clean, validated data.

Campaigns go live toward the end of this phase with clear KPIs tied to real business outcomes — not impressions or clicks.

Days 30–60: Data Collection and First Optimizations

The first month of live data is about learning. Which keywords are driving real conversions? Which search terms need to be negated? Which campaigns are performing and which need adjusting?

During this phase, the agency should be making weekly changes: pruning search terms, adjusting bids, testing ad copy, and shifting budget toward what's working. Performance should start showing directional improvement, but dramatic results at this stage are rare — and anyone who promises them is overselling.

This is also when the real CPA picture starts to emerge. With clean tracking and a properly structured account, you'll begin to see what it actually costs to acquire a customer through paid search.

Days 60–90: Optimization and Early Scaling

By day 60, the account has enough data to start making confident optimization decisions. Winning campaigns get more budget. Underperformers get restructured or paused. New opportunities — additional keyword themes, new campaign types, or expanded geographies — start getting tested.

This is typically when you start seeing measurable improvements in the metrics that matter: cost per qualified lead, cost per acquisition, and return on ad spend. Not vanity metrics — real business outcomes you can verify in your CRM or bank account.

What You Should Be Getting Throughout

Across the entire 90-day period, a good agency should provide:

  • Weekly account activity (search term management, bid adjustments, negative keyword additions)

  • Regular reporting tied to business metrics, not just platform metrics

  • Transparent access to your ad account and analytics at all times

  • Clear communication about what they're doing, why, and what's next

If you're not getting these things, you're not getting managed — you're getting neglected.

Red Flags in the First 90 Days

  • They skipped discovery and went straight to launching ads

  • You can't access your own ad account

  • Reports focus on impressions and clicks instead of leads and revenue

  • They haven't audited or fixed your conversion tracking

  • You're not seeing weekly optimization activity in the account

  • They promise guaranteed results before collecting any data

The Bottom Line

The first 90 days with a new PPC agency aren't about magic. They're about building a disciplined foundation — clean data, proper structure, validated tracking, and weekly optimization — that makes sustainable, profitable growth possible.

If your agency treats onboarding as a strategic investment rather than a rush to launch, you're in good hands. If they skip the hard work and jump straight to spending your money, you'll be looking for another agency in six months.

by

Scott Maloley

Scott Maloley is the President and Co-founder of Digital Clicks. A veteran strategist with over 15 years of real-world experience, Scott founded one of Canada’s first dedicated SEM agencies to help operators replace digital noise with revenue-driven clarity. He operates under a singular, disciplined thesis: marketing is math, not magic.

Follow me on:

Engineered Growth Solutions

Move beyond "button-pushing" with integrated SEM, SEO, and Analytics strategies built to scale your bottom line.

Engineered Growth Solutions

Move beyond "button-pushing" with integrated SEM, SEO, and Analytics strategies built to scale your bottom line.

Join 500+ Brands Scaling with Precision since 2010

For over 15 years, we’ve helped hundreds of businesses stop guessing and start growing. Join the partners who value bottom-line results over empty metrics.

FAQ

Frequently Asked Questions

What types of businesses do you work with?


We work with growth-focused ecommerce brands, automotive dealerships and dealer groups, and small to mid-sized businesses across North America. Based in London, Ontario, we help clients on both sides of the border improve paid media performance, increase search visibility, and turn more traffic into revenue.

What marketing channels do you actually manage?
Are you an ecommerce agency or a performance marketing agency?
How do you decide whether to start with Google, Meta, TikTok, or SEO?
Can you help if we are already running ads, but performance is inconsistent?
Do you focus only on traffic, or also on conversions?
How do you measure success?
Will we keep control of our accounts and data?

What does onboarding look like?